Sustainable IT Solutions empowered an Electrical company to enter its next growth stage with a safe, secure and seamless Microsoft 365 Cloud migration.
The Overview
MIGRATING WITH MINIMAL DOWNTIME
Our client had grown its business steadily. Our team identified that the client’s overworked email server was slowing down productivity and decelerating growth. So, we acted fast to change systems – the onsite exchange was migrated to Microsoft 365. After implementation our clients experienced a boost of productivity, and the directors confidently accelerated the pace of expansion – efficiently and securely.
THE GROWING PAINS OF BUSINESS
Working directly with the business owners, we developed a plan for change. With our proactive support, the company has felt that there were no longer technological barriers to growth and have since continuously gained more customers, employees, and revenue.
Where SMEs need to keep up with the ever-changing digital world, we helped our clients thrive. We helped them grow their customer base and increase revenue by working closely with their owners to support every IT need proactively.
However, growth isn’t always easy.
At the outset the existing email server was overworked with many accounts and emails taking up far too much space and memory. Emails took too long to retrieve and work with, so the firm needed a better option to remove frustrations and boost productivity.
Migrating to Office 365 Cloud Exchange has solved these issues.
With the introduction of Office 365 suite of applications, it became possible for this company to take advantage of new opportunities across all departments that were now linked at work and at home.
With M365, everything was available in the cloud, so the client unlocked better collaboration tools, data security and flexibility.
The Solutions
MINIMISING RISK AND DOWNTIME AT EVERY STAGE
After discussion our client decided to update their systems and adopt Microsoft 365 for email and communication. The owners of the company hesitated. They feared making that transition would be fraught with risk and downtime.
Our experienced team know what it takes to get things done and make the complex simple for our clients and above all, minimise risk. Our clients were reassured that the migration to Microsoft 365 by Sustainable IT Solutions would take place with minimal disruption when actioned on a Friday afternoon with our Technician's onsite Monday and Tuesday of the following week.
Experience has taught us to identify risks and the places where prolonged downtime could happen. With our best practice roadmap in place, we developed a clear migration plan, highlighting our clients’ key deliverables and associated risks at every key stage.
Our team effectively plans to address potential problems and keep email available throughout the migration.
Following this critical planning stage, we:
● Migrated every email account from existing server to Microsoft 365
● Decommissioned the existing server
● Migrated public folders
● Integrated the new implementation with Active Directory credentials
● Configured and deployed SharePoint Online
Crucially, the behind the scenes work was completed out-of-hours, helping to keep employees productive and emails flowing when it mattered most.
The Results
A FUTURE-PROOFED EMAIL PLATFORM
The Microsoft 365 migration turned a complex process into an simple and invisible one for our client and its employees. The new possibilities are felt company-wide, across every department.
● Scalability: Our client can grow comfortably with an email server that’s ready to scale
● Easier management: IT teams have a single interface that allows them to control and automate repetitive tasks
● Better security: Microsoft 365 makes online backups quick, easy and sensitive data safeguarded.
● A complete package: Our client can now enjoy the benefits of Office 365 – all integrated with email and future-proofed for the new era of digital communication
WHY CHOOSE SUSTAINABLE IT SOLUTIONS?
We’re proud to have a friendly and experienced team based in Auckland. We have an excellent track record of delivering successful IT services, thanks to our team of specialists in IT Management, Consultancy, Security and Customer Service. Whatever your IT needs, we’re here to help!
Our extensive range of services includes all the IT support you need, from Cyber Security to CIO Services, Data Backup and Recovery, IT Strategy, Cloud and Procurement Services.
As a growing IT Managed Service provider for small and mid-sized organizations, we remain passionate about delivering quick and personable customer service to our clients.
We understand how important it is for our customers to receive exceptional value while minimizing IT support costs and optimizing investments in new and existing technology. We are committed to supporting you every step of the way.
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